Cisco Bug: CSCzv98298 - App faults found in mail logs of LTTS.
Dec 09, 2019
- Cisco Email Security Appliance
Known Affected Releases
8.0.0-305 8.0.1-023 8.0.1-110 8.0.2-000 8.5.0-473 8.5.6-073 8.5.6-092 8.5.7-043
Symptom: Customer is given the following error / application fault with no apparent action or interactivity from the user: An application fault occurred: ('egg/coro_postgres.py_simple_query|765', "<class 'coro_postgres.QueryError'>", '_simple_query (ERROR 40P01: deadlock detected)', '[egg/quarantine_hermes.py _vacuum_main|2606][egg/quarantine.py run_maintenance|259] [egg/quarantine.py_query|1980] [egg/quarantine.py _call_db|1954][egg/quarantine.py _db_query|2037] [egg/coro_postgres.pyquery|355] [egg/coro_postgres.py _simple_query|765]') Conditions: Conditions are unknown as the bug is not reproducible on command, however, this issue had started occurring on the customer device right after an upgrade from the following versions: AsyncOS 7.6.3 --> AsyncOS 8.0.1 AsyncOS 7.6.3 --> AsyncOS 8.5.6 AsyncOS 8.0.1 --> AsyncOS 8.5.6 AsyncOS 8.5.6-074 --> AsyncOS 8.5.6-092 The application fault does not affect have a functional impact on the appliance services.
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