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Cisco Bug: CSCzv97868 - ESA Upgrade might result in an appfault in heimdall logs

Last Modified

Dec 18, 2019

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

7.8.0-111 8.0.0-000 8.0.0-538 8.5.0-361 8.5.0-472 8.5.6-112 8.6.0-047 9.0.0-461 9.1.0-032 9.5.0-067 9.5.0-144 9.6.0-024

Description (partial)

Symptom:
An application fault occurred: ('_coro.pyx coro._coro.coro.raise_exception (coro/_coro.c:6901)|571', "", "", '[_coro.pyx coro._coro._wrap1 (coro/_coro.c:8499)|757] [heimdall/child.py _monitor|658] [heimdall/child.py _stop_watchdog|1175] [_coro.pyx coro._coro.coro.raise_exception (coro/_coro.c:6901)|571]')

Conditions:
application fault may be seen on upgrade of AsyncOS, after rebooting the machine.

Related Community Discussions

An application fault occurred, Ironport C370, Version: 9.1.0-032
Rep db was out of date yesterday (started getting some spam, had not been checked since 6/4), ran update and after, got the below messages.  Also, now the two Ironports in cluster show different "Senderbase Network Status" - the one which gave these errors shows down, the other one shows up - Status checks show the same time.  We've seen this on other clusters we manage today also... any recommendations?   The Critical message is:   An application fault occurred: ('_coro.pyx coro._coro.coro.raise_exception ...
Latest activity: Jun 18, 2015
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