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Cisco Bug: CSCzv95966 - Cannot release/delete some quarantined messages from EM

Last Modified

Nov 11, 2016

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

7.6.1-000 8.0.0-353 8.5.0-000

Description (partial)

Messages cannot be released or deleted from Enterprise Manager if they have been moved to other quarantines 

In this situation, Enterprise Manager shows that the message has been released/deleted from the custom policy quarantine but the message is still in one of the other quarantines. 

This issue does not occur with messages moved to the Unclassified quarantine.

This issue occurs only in deployments with Enterprise Manager Data Loss Prevention.
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