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Cisco Bug: CSCzv95966 - Cannot release/delete some quarantined messages from EM

Last Modified

Nov 11, 2016

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

7.6.1-000 8.0.0-353 8.5.0-000

Description (partial)

Symptom:
Messages cannot be released or deleted from Enterprise Manager if they have been moved to other quarantines 

In this situation, Enterprise Manager shows that the message has been released/deleted from the custom policy quarantine but the message is still in one of the other quarantines. 

This issue does not occur with messages moved to the Unclassified quarantine.

Conditions:
This issue occurs only in deployments with Enterprise Manager Data Loss Prevention.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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