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Cisco Bug: CSCzv94236 - SPF/SIDF fails to verify pra identify when From header has a comma

Last Modified

May 05, 2017

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

6.1.0-306 6.1.1-000 6.3.0-000 6.3.5-000 6.4.0-000 6.5.0-000 7.6.1-022 8.5.0-000

Description (partial)

Symptom:
When sending a message with a comma within the "from" header display name or multiple from addresses causes a failure of the SPF PRA evaluation.  This resulting Mail Log line shows a failure of a comma within the header display name:  "Tue Jun  3 10:30:15 20XX Info: MID 15327 SPF: pra identity postmaster@ None  headers None"

Conditions:
Injecting message into Cisco Email Security Appliance (ESA) with SPF/SIDF verification enabled and conformance level set to 'SIDF Compatible.  A comma within the from header in the display name ( Example  From: "John, User" <johnuser@domain.com>) or multiple from addresses the evaluation will produce a non-fail PRA evaluation.
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Bug Details Include

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