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Cisco Bug: CSCzv91509 - WSA sending alerts about updater application faults

Last Modified

Feb 27, 2018

Products (1)

  • Cisco Web Security Appliance

Known Affected Releases

7.5.2-000 7.7.0-495 7.7.5-155 8.5.2-027

Description (partial)

Symptom:
WSA keeps sending alerts about application faults.

Conditions:
WSA is unable to connect to Cisco Updater Servers, the servers are down or there are two handlers trying to download the same update

Related Community Discussions

WSA error
Hi everyone.  We have the following Ironport in our network: UDI: S170 V03 FTX1632M0AA Name: S170 Description: Cisco IronPort S170 Product: Cisco IronPort S170 Web Security Appliance Model: S170 Version: 7.5.2-303 The manager told me he is receiving the following error many times during the day, and we don't know how to troubleshoot this issue:   An application fault occurred: ('updater/app_thread.py _set_abandoned_versions|883', "<type 'exceptions.TypeError'>", "'NoneType' object is unsubscriptable", ...
Latest activity: Aug 14, 2014
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  • Status
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  • Related Community Discussions
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