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Cisco Bug: CSCzv91240 - CSV export for total message size skips results > 2GB

Last Modified

Jun 18, 2018

Products (1)

  • Cisco Content Security Management Appliance

Known Affected Releases

7.8.0-000 7.9.0-000 7.9.1-102 8.0.0-000 8.1.0-000 8.3.5-000

Description (partial)

Symptom:
Statistics about some time intervals are missing in the exported CSV report for Total Incoming message size which can be exported from: 
SMA GUI -> Email-> Reporting -> System Capacity -> Incoming Mail -> Total Incoming Message Size (Bytes)

Statistics lines which contain information about more than 2GB total size are not written to CSV file during export.

Conditions:
If exporting statistics for time range larger than 2 days SMAexports data to CSV in 1 day interval. In this case statistics about days when total message was larger than 2 GB will not be available in exported file.

If time range is less than 2 days, than time interval is 1 hour and if total message size processed per hour is larger than 2GB this data will be missing in exported CSV file.
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