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Cisco Bug: CSCzv87529 - [Beta Feedback] Please allow exceptions to ""Require users to reset...

Last Modified

Jan 27, 2017

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

7.5.0-438 7.5.1-000 7.6.0-000 7.6.0-beta1-212 7.7.0-000 7.7.1-000

Description (partial)

Symptom:
When setting the " Require users to reset passwords after XX days" within the System Administration -> Users -> Local User Account & Password Settings, this setting will effect all local accounts including the "admin" account.

This presents issues upon the event of an critical situation where use of the "Admin" account is needed, but there has been no password reset outside of the configured number of days since the password was reset.

Conditions:
If the "admin" (or other local) account password has been not reset since the last password set and the number of days has expired, this will leave the account locked.  Resetting the "admin" account would require serial console only access which may not be readily available within a Data Center environment.
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