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Cisco Bug: CSCzv58398 - Tracking UI generates appfault when generating printable PDF for mes...

Last Modified

Oct 30, 2017

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

7.1.1-012 7.2.1-036 7.2.3-000 7.5.0-000 7.6.0-000 7.6.1-022 7.7.0-000 8.0.0-000

Description (partial)

Symptom:
When clicking "Printable (PDF)" for an extensively detailed and lengthy message tracking detail, you will be directed to a page stating:
Application Error
An application error has occurred and has been logged to the GUI log.
Return to the default screen.

No PDF is generated.

Conditions:
This occurs when generating a PDF for a message tracking log with an extensive number of recipients and delivery entries.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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