Guest

Preview Tool

Cisco Bug: CSCzv44971 - DLP errors when certain content blades are enabled on custom policies

Last Modified

Jan 27, 2017

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

7.6.1-022 7.6.3-000 8.0.0-000 8.0.1-010 8.0.2-000 8.5.0-000

Description (partial)

Symptom:
You may observe slow outgoing mail flow, and the following text appears in the mail logs:s:  
Warning: MID ###### '(no name)' DLP content scanning failed (unknown error)

Conditions:
You have created a custom DLP policy with one of the following content blades that requires customization:
Group Insurance Numbers
Health Plan Beneficiary Numbers
Mergers and Acquisitions Codenames
Patient Identification Numbers
Custom Accounts
US Personal Identification Information
Medical Record Numbers
Confidential Documents
Student Identification Numbers
US Bank Account Numbers
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.