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Cisco Bug: CSCzv43207 - Application fault by EUQ Logout

Last Modified

Jun 18, 2018

Products (1)

  • Cisco Content Security Management Appliance

Known Affected Releases

7.9.0-000 8.1.0-099

Description (partial)

Customer receives an Application error and related email alerts with the following error:
Wed May  1 09:07:35 2013 Critical: An application fault occurred: ('layout/ isLogoutShown|94', "<type 'exceptions.KeyError'>", "'is_admin'", '[util/ screenLoop|408] [util/ inverseExtend|328] [util/ __call__|769] [layout/ __call__|578] [util/ __call__|769] [layout/ __call__|451] [util/ __call__|769] [layout/ __call__|1392] [Cheetah/ valueFromSearchList|250] [Cheetah/ _valueForName|229] [layout/ doTop|765] [Cheetah/ valueFromSearchList|250] [Cheetah/ _valueForName|229] [layout/ doHelpBar|709] [util/ call|280] [navigation/ __call__|154] [Cheetah/ valueFromSearchList|250] [Cheetah/ _valueForName|229] [navigation/ options_and_help_yui_menubar|190] [Cheetah/ valueFromSearchList|250] [Cheetah/ _valueForName|229] [navigation/ options_menu_name|304] [Cheetah/ valueFromSearchList|250] [Cheetah/ _valueForName|234] [Cheetah/ _valueForName|229] [layout/ isLogoutShown|94]')

1. initialize a pristine clone of ESAV with valid license
2. Run cli_ssw (set the close to typical WebUI/SSW configuration)
3. send spam message through the system (it should go to ISQ)
4. Login to WebUI / Edit the Management interface
    set "http://<host_ip>:82/" - as the default URL to ISQ
5. Commit changes

1. Login to WebUI as Admin
2. Navigate to "Monitor/Quarantines" overview page
3. Open "ISQ Search Details" page (which is opened by default)
4. Click "Logout" sub-menu (you will get app.fault)
5. Now click "Return to the default screen" 
and you will get the app.fault again
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