Preview Tool

Cisco Bug: CSCzv33800 - App faults found in mail logs of LTTS.

Last Modified

May 27, 2020

Products (1)

  • Cisco Content Security Management Appliance

Known Affected Releases

10.0.0-055 11.4.0-800 11.4.0-823 12.0.0-478 12.5.0-636 8.1.0-149 9.6.1-019

Description (partial)

The following application fault occurs with no apparent action or interactivity from the user

An application fault occurred: ('egg/ _simple_query|765', ""<class 'coro_postgres.QueryError'>"", '_simple_query (ERROR 40P01: deadlock detected)', '[egg/ _vacuum_main|2286] [egg/ run_maintenance|258] [egg/ _query|1887] [egg/ _call_db|1861] [egg/ _db_query|1944] [egg/ query|355] [egg/ _simple_query|765]')

The application fault does not affect have a functional impact on the appliance services. The application fault occurs when there is a temporary problem with the quarantine system. The quarantine service recovers automatically on its own within a couple of seconds. The application fault is often accompanied by the error message:

Critical: unable to quarantine MID 8904351 - quarantine system unavailable
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.