Guest

Preview Tool

Cisco Bug: CSCzv31994 - The Update from the previous build doesn't work in case a non-Englis...

Last Modified

Aug 28, 2014

Products (1)

  • Cisco Email Encryption

Known Affected Releases

7.3.0-021 7.4.0-0

Description (partial)

Symptom:
Update from the previous build doesn't work in case a non-English version of the plug-in was installed.

Conditions:
When user install non-English plug-in v. 7.4.0.205 and wants to update it to 7.4.0.210 following error message appears:
"Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the exiting version for this product, use Add/Remove Programs on the Control Panel"
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.