Preview Tool

Cisco Bug: CSCzv27811 - Cannot retry releasing/deleting messages from Enterprise Manager

Last Modified

Nov 13, 2016

Products (1)

  • Cisco Content Security Management Appliance

Known Affected Releases


Description (partial)

Cannot retry releasing or deleting quarantined messages from Enterprise Manager 
If an attempt to release or delete quarantined messages fails, for example because the connection between the ESA and the SMA is down, an error is shown in Enterprise Manager. However, there is no way to try again to release/delete the message from Enterprise Manager, and the ESA/SMA do not automatically retry the release/delete operation.

This issue occurs only in deployments with Enterprise Manager Data Loss Prevention.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.