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Cisco Bug: CSCzv24433 - ENH: System alerts when SBRS retrieval fails

Last Modified

Mar 27, 2020

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

7.6.0-000 9.6.0-047

Description (partial)

Symptom:
1. sudden increase in spam
2. Monitor > Overview > Incoming Mail Summary shows 0% Messages Stopped by Reputation
3. mail logs show SBRS not enabled / SBRS unable to retrieve

Thu Sep 10 18:11:24 2015 Info: ICID 394968698 RELAY SG RELAYLIST match 172.18.12.86 SBRS not enabled
Thu Sep 10 18:11:24 2015 Info: ICID 394968647 ACCEPT SG SUSPECTLIST match sbrs[none] SBRS unable to retrieve
Thu Sep 10 18:11:24 2015 Info: ICID 394968654 ACCEPT SG SUSPECTLIST match sbrs[none] SBRS unable to retrieve
Thu Sep 10 18:11:25 2015 Info: ICID 394968655 ACCEPT SG SUSPECTLIST match sbrs[none] SBRS unable to retrieve
Thu Sep 10 18:11:25 2015 Info: ICID 394968656 ACCEPT SG RTE match 54.240.0.0/18 SBRS unable to retrieve
Thu Sep 10 18:11:25 2015 Info: ICID 394968657 ACCEPT SG SUSPECTLIST match sbrs[none] SBRS unable to retrieve
Thu Sep 10 18:11:25 2015 Info: ICID 394968659 ACCEPT SG SUSPECTLIST match sbrs[none] SBRS unable to retrieve
Thu Sep 10 18:11:25 2015 Info: ICID 394968660 ACCEPT SG SUSPECTLIST match sbrs[none] SBRS unable to retrieve
Thu Sep 10 18:11:25 2015 Info: ICID 394968661 ACCEPT SG SUSPECTLIST match sbrs[none] SBRS unable to retrieve
Thu Sep 10 18:11:25 2015 Info: ICID 394968662 ACCEPT SG RTE match 54.240.0.0/18 SBRS unable to retrieve
Thu Sep 10 18:11:25 2015 Info: ICID 394968663 ACCEPT SG RTE match 54.240.0.0/18 SBRS unable to retrieve
Thu Sep 10 18:11:25 2015 Info: ICID 394968665 ACCEPT SG SUSPECTLIST match sbrs[none] SBRS unable to retrieve
Thu Sep 10 18:11:25 2015 Info: ICID 394968708 RELAY SG RELAYLIST match 172.18.12.86 SBRS not enabled
Thu Sep 10 18:11:25 2015 Info: ICID 394968714 RELAY SG RELAYLIST match 172.18.12.86 SBRS not enabled
Thu Sep 10 18:11:26 2015 Info: ICID 394968667 ACCEPT SG SUSPECTLIST match sbrs[none] SBRS unable to retrieve
Thu Sep 10 18:11:26 2015 Info: ICID 394968716 RELAY SG RELAYLIST match 172.18.12.86 SBRS not enabled
Thu Sep 10 18:11:26 2015 Info: ICID 394968670 ACCEPT SG RTE match 54.240.0.0/18 SBRS unable to retrieve
Thu Sep 10 18:11:26 2015 Info: ICID 394968666 ACCEPT SG SUSPECTLIST match sbrs[none] SBRS unable to retrieve
Thu Sep 10 18:11:26 2015 Info: ICID 394968717 RELAY SG RELAYLIST match 172.18.12.86 SBRS not enabled
Thu Sep 10 18:11:27 2015 Info: ICID 394968674 ACCEPT SG SUSPECTLIST match sbrs[none] SBRS unable to retrieve

Thu Sep 10 18:11:27 2015 Info: ICID 394968675 ACCEPT SG SUSPECTLIST match sbrs[none] SBRS unable to retrieve
Thu Sep 10 18:11:27 2015 Info: ICID 394968676 ACCEPT SG SUSPECTLIST match sbrs[none] SBRS unable to retrieve

Conditions:
appliance is configured with a public listener, and utilizes SBRS
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Bug Details Include

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