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Cisco Bug: CSCzv15271 - Cannot retry releasing/deleting messages from Enterprise Manager

Last Modified

Nov 12, 2016

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

8.0.0-353 8.5.0-000

Description (partial)

Symptom:
Cannot retry releasing or deleting quarantined messages from Enterprise Manager 
If an attempt to release or delete quarantined messages fails, for example because the connection is down, an error is shown in Enterprise Manager. However, there is no way to try again to release/delete the message from Enterprise Manager, and the ESA does not automatically retry the release/delete operation.

Conditions:
This issue occurs only in deployments with Enterprise Manager Data Loss Prevention.
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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