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Cisco Bug: CSCzv05671 - Tracking UI generates appfault when generating printable PDF for mes...

Last Modified

Jun 18, 2018

Products (1)

  • Cisco Content Security Management Appliance

Known Affected Releases

7.9.0-000 8.1.0-000 9.1.1-005

Description (partial)

Symptom:
The Message Tracking GUI fails with the following application fault when generating printable PDF for message with large number of events

An application fault occurred: ('platypus/tables.py _drawBkgrnd|1307', "<type 'exceptions.IndexError'>", 'list index out of range', '[util/Aquarium.py screenLoop|408] [util/InternalLibrary.py inverseExtend|328] [util/InternalLibrary.py __call__|769] [screen/Controller.py __call__|27] [util/InternalLibrary.py __call__|769] [screen/CommonController.py __call__|49] [util/InternalLibrary.py __call__|769] [screen/AppController.py __call__|182] [util/InternalLibrary.py __call__|771] [reports/report.py __call__|68] [screen/Controller.py executeAction|70] [reports/report.py doShowReportAction|167] [util/InternalLibrary.py call|280] [pdf/ReportPDFContainer.py __call__|118] [pdf/ReportPDFContainer.py generate_pdf|282] [reportgraphs/pdfEnhancement.py build|146] [platypus/doctemplate.py build|1112] [platypus/doctemplate.py build|879] [reportgraphs/pdfEnhancement.py handle_flowable|106] [platypus/frames.py _add|174] [platypus/flowables.py drawOn|106] [platypus/flowables.py _drawOn|87] [platypus/tables.py draw|1273] [platypus/tables.py _drawBkgrnd|1307]')none knownnone known

Conditions:
Message Tracking "Print PDF" link being clicked while the message tracking details in question have a large number of events
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
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