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Cisco Bug: CSCzv05671 - Tracking UI generates appfault when generating printable PDF for mes...

Last Modified

Jun 18, 2018

Products (1)

  • Cisco Content Security Management Appliance

Known Affected Releases

7.9.0-000 8.1.0-000 9.1.1-005

Description (partial)

The Message Tracking GUI fails with the following application fault when generating printable PDF for message with large number of events

An application fault occurred: ('platypus/ _drawBkgrnd|1307', "<type 'exceptions.IndexError'>", 'list index out of range', '[util/ screenLoop|408] [util/ inverseExtend|328] [util/ __call__|769] [screen/ __call__|27] [util/ __call__|769] [screen/ __call__|49] [util/ __call__|769] [screen/ __call__|182] [util/ __call__|771] [reports/ __call__|68] [screen/ executeAction|70] [reports/ doShowReportAction|167] [util/ call|280] [pdf/ __call__|118] [pdf/ generate_pdf|282] [reportgraphs/ build|146] [platypus/ build|1112] [platypus/ build|879] [reportgraphs/ handle_flowable|106] [platypus/ _add|174] [platypus/ drawOn|106] [platypus/ _drawOn|87] [platypus/ draw|1273] [platypus/ _drawBkgrnd|1307]')none knownnone known

Message Tracking "Print PDF" link being clicked while the message tracking details in question have a large number of events
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