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Cisco Bug: CSCzo68831 - OOB: Request shows conflicting information on Form and Summary

Last Modified

Jan 25, 2017

Products (1)

  • Cisco Prime Service Catalog

Known Affected Releases

2008.3_ga_r2 9.1_sp3_paris

Description (partial)

Symptom:
Request shows conflicting information on Service Form and Requisition Summary section.

Conditions:

Request shows conflicting information on Service Form and Requisition Summary section.

1. Login to the service catalog (IE window 1)
2. Begin to order any service (IE window 1) 
3. Open new tab (IE window 2) & Select order on behalf and find new customer (IE window 2). Use case: "user forgot to order on behalf, so they do it now" 
4. Submit order (IE window 1)
5. Requisition will have order-on-behalf as customer, service will have initiator as customer
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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