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Cisco Bug: CSCze95695 - Set onbox-SFDataCorrelator.conf as default in Kenton devices

Last Modified

Aug 20, 2018

Products (10)

  • Cisco Firepower Management Center
  • Sourcefire Defense Center 1000 Chassis
  • Sourcefire Defense Center 500 Chassis
  • Cisco FireSIGHT Management Center 750
  • Cisco FireSIGHT Management Center 1500
  • Cisco FireSIGHT Management Center 3500
  • Cisco Firepower Management Center 4000
  • Sourcefire Defense Center 3000 Chassis
  • Cisco Firepower Management Center Virtual Appliance
  • Cisco Firepower Management Center 2000

Known Affected Releases

5.4.1 5.4.1.1 5.4.1.2

Description (partial)

Symptom:
ASA 5506 with SFR module using on-box management displays "Cloud Lookup Timeout" Messages on the Malware File monitoring tab within ASDM.

Error from /var/log/messages - "Failed to connect to the cloud: Can't connect to host cloud-dc.amp.sourcefire.com and counter X"

Conditions:
1. ASA 5506 with SFR module using on-box management via ASDM.
2. Malware license installed and file policy applied to access control policy.
3. URLs are permissible but cloud lookup timeouts still occur.

Related Community Discussions

Sourcefire - Malware cloud lookup fails with ' cloud lookup timeout'
Hi, I am performing malware clould lookup using FirePOWER on ASA. I see the file event when I transfer the file, but the FireSIGHT is unable to  submit the file SHA-256 for cloud lookup. It times out. The FireSIGHT management IP is able to access the Internet. Does the malware cloud lookup need some subscription for it to work? I am running this in a lab setup with malware license. What could be the reasons for this lookup failure. Due to this, the file disposition is 'unavailable'   Another related ...
Latest activity: Oct 29, 2015
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Related Community Discussions
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