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Cisco Bug: CSCze94563 - Successful VM upgrades from DC reported as failed

Last Modified

Apr 14, 2020

Products (42)

  • Cisco Firepower Management Center
  • Cisco FirePOWER Appliance 7050
  • Sourcefire 3D6500 Sensor
  • Cisco FirePOWER Appliance 8360
  • Cisco FirePOWER Appliance 8260
  • Sourcefire Defense Center 1000 Chassis
  • Cisco FirePOWER Appliance 8120
  • Cisco AMP 8150
  • Cisco FirePOWER Appliance 8130
  • Cisco FirePOWER Appliance 8350
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Known Affected Releases

5.4.0

Description (partial)

Symptom:
The UI may report the following on the Task Status page. This error has been observed on Defense Centers running the upgrade locally, after the upgrade has completed, and after the post-upgrade reboot occurs.
 "Unknown Failure Condition.  Previous State: Loading new database..."

The Task Status page may present the above error, however, the Help > About UI page will indicate that the system in question is running version 5.4

Conditions:
Upgrading the FireSight Management Center
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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