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Cisco Bug: CSCzc20606 - Hotlink elements do not result in a HotlinkEvent being sent to activit

Last Modified

Dec 30, 2016

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases


Description (partial)

When developing a Cisco VXML application, a Hotlink element is included in the script that throws a HotEvent. When the Hotlink is activated, no entries for the Hotlink event are logged into the reporting database or logs.

An application with Hotlink that throws a HotEvent does not log the act of triggering the Hotlink.
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