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Cisco Bug: CSCvw03693 - ISE: NTP does not work because internal user 'chrony' not created

Last Modified

Oct 12, 2020

Products (1)

  • Cisco Identity Services Engine

Known Affected Releases

2.7(0.356)

Description (partial)

Symptom:
ISE node shows: "506 Cannot talk to daemon." when checking "show ntp" output. 

Following logs can be seen in "show logging system messages":
2020-10-03T07:51:48.892062+00:00 localhost chronyd[8739]: chronyd version 3.2 starting (+CMDMON +NTP +REFCLOCK +RTC +PRIVDROP +SCFILTER +SECHASH +SIGND +ASYNCDNS +IPV6 +DEBUG)
2020-10-03T07:51:48.894179+00:00 localhost chronyd[8739]: Fatal error : Could not get chrony uid/gid
2020-10-03T07:51:48.894844+00:00 localhost chronyd: Could not get chrony uid/gid
2020-10-03T07:51:49.054744+00:00 localhost systemd: chronyd.service: control process exited, code=exited status=1
2020-10-03T07:51:49.055340+00:00 localhost systemd: Failed to start NTP client/server.
2020-10-03T07:51:49.055637+00:00 localhost systemd: Unit chronyd.service entered failed state.

Conditions:
Upgrade from 2.6 to 2.7
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