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Cisco Bug: CSCvw02845 - DNAC 2.1.2.0 | Incorrect referrence for ITSM on User Guide

Last Modified

Oct 09, 2020

Products (1)

  • Cisco DNA Center

Known Affected Releases

DNAC-Cyclops

Description (partial)

Symptom:
n DNAC User Guide for 2.1.2, there is path mentioned for ITSM integration under Configure ITSM Integration procedure:

Step 1 is as below:

In the Cisco DNA Center GUI, click the Menu icon () and choose System > Settings > External Services > Destination > ITSM. 

Here, on DNAC, there is no such option available on DNAC GUI for ITSM.

Conditions:
DNAC version 2.1.2.0 while configuring ITSM
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