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Cisco Bug: CSCvw00375 - Unable to load Context Visibility page for custom view in ISE 2.7p2

Last Modified

Oct 22, 2020

Products (1)

  • Cisco Identity Services Engine

Known Affected Releases

2.7(0.902)

Description (partial)

Symptom:
When trying to load a custom Context Visibility view, ISE throws error message: "Unable to load Context Visibility page. Ensure that reverse DNS lookup is configured for all Cisco ISE nodes in your distributed deployment in the DNS server(s). Exception: all shards failed"

Conditions:
ISE 2.7p2, using a 3rd party profiler (in this case ORDR) and adding custom attributes retrieved from this profiler in a Context Visibility custom view.
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