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Cisco Bug: CSCvw00122 - Layout menu will not display other options after initial selection

Last Modified

Oct 22, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases


Description (partial)

After the update to WBS 40.10 the users noticed that when the attendees are on full screen mode while the presenter is sharing content, they are not able to change the layout, the icon is available but if they hover over it or click on it nothing happens. 

Note: first time that layout options are used, they work. however after selecting one, client will never display the layout options during the same session

please see videos attached for both working and not working scenarios

Expected results:
Hovering above layout options will always display menu

Steps to reproduce

- open a meeting atany site running Client version is WBXclient-40.10.4-2
- have someone joining from a machine as attendee (i joined with one windows)
- start sharing screens as host
- at attendee machine once you select a layout, you will not see anymore the layout different options after hovering on the layout icon
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