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Cisco Bug: CSCvv99781 - SMA: SAR is unable to remediate the messages caused by an unknown error.

Last Modified

Oct 08, 2020

Products (1)

  • Cisco Content Security Management Appliance

Known Affected Releases

13.6.2-023

Description (partial)

Symptom:
SMA NG Tracking service reports an error on the Remediate action with a message:

"Unable to remediate the selected messages because of an unknown error. Please try again or contact Cisco Support." 

The message is not remediated. The issue might be observed in specific hours only.

Conditions:
AsyncOS 13.6.2-023 running scheduled backups for PVO/EUQ database.
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Bug Details Include

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  • Status
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