Cisco Bug: CSCvv98463 - Consult Conference option missing when DN that with translated pattern to CTI Route Point is Dialed
Oct 22, 2020
- Cisco Finesse
Known Affected Releases
Symptom: Conference option missing from agent that originally made the Consult transfer if the DN that is dialed is mapped to a Translated pattern which prepends digits pointing to a CTI route point. Conditions: When call flow is involves DN that involves translation pattern that prepends digits to match CTI route point.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases