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Cisco Bug: CSCvv95998 - Unable to perform Smart Licensing operation after upgrade from ISE 2.7 to 3.0

Last Modified

Oct 14, 2020

Products (1)

  • Cisco Identity Services Engine

Known Affected Releases


Description (partial)

The Licensing page at ISE admin web UI is giving one of the following pop-up errors:

Unable to perform Smart Licensing operation.
Smart Licensing register/update operation is in progress.

After clicking ok, the ISE staying the same licensing state of evaluation for all tiers — Essential, Advantage, Premier, and Device Admin.

ISE 3.0
Upgraded (e.g. from ISE 2.7 Patch 2) or via backup and restore from the previous release.
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Bug Details Include

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