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Cisco Bug: CSCvv93213 - After upgrade to PI 3.8, devices fail inventory collection and credentials are missing for devices

Last Modified

Oct 28, 2020

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases


Description (partial)

Following an upgrade to Prime Infrastructure 3.8, all devices managed by Prime Infrastructure lost their parameters like IP address, SNMP credentials and telnet/SSH credentials, which resulted in the effected devices failing inventory collection, and most often, failing to be able to be deleted.

This was observed in Prime Infrastructure 3.8, upgraded from 3.7.
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