Guest

Preview Tool

Cisco Bug: CSCvv93191 - Jabber for Windows 12.9.1 crashes during startup - WCLExtend.DLL

Last Modified

Oct 09, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.9(1)

Description (partial)

Symptom:
++ Jabber 12.9.x cannot be started on Windows 10 (reproduced on version 2004 build 19041) - just crashes
++ Inside of dump, failure module: WCLExtend.DLL

Conditions:
++ Jabber 12.9.x
++ Windows 10 (reproduced on version 2004 build 19041)
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.