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Cisco Bug: CSCvv92074 - disclaimer variables shows incomplete content in HTML format mails

Last Modified

Oct 05, 2020

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

13.5.1-405

Description (partial)

Symptom:
When using variables within a disclaimer in content filter, if it's a text format mail, the variable information can be added normally, however if the email contains html format, the variable portion is not recognized well and it won't display in actual mail.

This has been visualized for variables as $from and $to, however it is possible that issue is present in other variables.
Issue has been observed to be intermittent while sending mails using an exchange server

Conditions:
Using variables within a disclaimer in content filter
Sent an email contains HTML format
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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