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Cisco Bug: CSCvv91823 - Tomcat Upgrade section of CVP Configuration Guide Needs an update

Last Modified

Sep 30, 2020

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

11.0(1) 11.5(1) 11.6(1) 12.0(1) 12.5(1)

Description (partial)

Symptom:
Getting errors similar to the following when running .bat files on the Tomcat folder:

Error: Could not find or load main class com.cisco.cvp.oamp.omgr.util.db.SQLEdit

or

Error: Could not find or load main class com.cisco.cvp.oamp.omgr.MgrInstaller

Conditions:
Upgraded Tomcat using the steps in the CVP configuration guide
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Bug Details Include

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  • Status
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