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Cisco Bug: CSCvv89642 - When attempting to resolve DNS of host the SMA throws a traceback error and times out the connection

Last Modified

Sep 29, 2020

Products (1)

  • Cisco Content Security Management Appliance

Known Affected Releases

13.6.2-023

Description (partial)

Symptom:
SMA M600V 13.6.2-023 is unable to connect to sites and receives DNS errors in logs:

Critical: Error while sending alert: Unable to look up telekom.hu in DNS: DNS Soft Error looking up telekom.hu (MX) while asking Internal Resolver. Error was: Request timed out.

Conditions:
SMA M600V running 13.6.2-023

Attempt to connect to a site using the hostname or use TELNET in CLI
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