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Cisco Bug: CSCvv89626 - macOS: Roaming Device reported as offline on Umbrella dashboard in case of TunnelAll VPN

Last Modified

Sep 29, 2020

Products (1)

  • Cisco AnyConnect Secure Mobility Client

Known Affected Releases

4.9(1095) 4.9(2028) 4.9(86)

Description (partial)

Symptom:
On macOS client during TunnelALL VPN connection, the expected Umbrella state is DNS Protection: Disabled (VPN Connection), but with 4.9.x DNS Protection: Unprotected state is seen. Due to the "open" state this roaming device is reported as "offline" on dashboard.umbrella.com

Conditions:
If the "Disable Umbrella Module on AnyConnect Full-Tunnel VPN" preference is enabled in AnyConnect Roaming Client settings on Umbrella Dashboard only then the DNS Protection: Disabled (VPN Connection) state can be observed.
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