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Cisco Bug: CSCvv88245 - Virtual Background Crashes Webex Client

Last Modified

Oct 23, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases

WBS40.11.0 WBS40.9.5 WBS40.9.6

Description (partial)

Customers have identified that as soon as the user shares the video with Virtual Background or using their own image, the video goes black, sometimes removing the virtual background allows the video again but most of the time the Webex client crashes.

Windows 10 
Webex Client Version: 40.9.5, 40.9.6
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