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Cisco Bug: CSCvv87869 - UCCE 11.6 Compatibility matrix - Conflicting information about Finesse and CUIC Cores compatibility

Last Modified

Oct 08, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

11.6(1)

Description (partial)

Symptom:
If Finesse is 12.0 and CUIC is 11.6 Coresident, 11.6 compatibility matrix document says it is not compatible.

CUIC and Finesse: For co-resident configurations, Unified Intelligence Center must be at the same version as Finesse and must be upgraded in the same maintenance window.

Conditions:
When Finesse is 12.0 and CUIC is 11.6 Coresident
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