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Cisco Bug: CSCvv87869 - UCCE 11.6 Compatibility matrix - Conflicting information about Finesse and CUIC Cores compatibility

Last Modified

Oct 08, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

If Finesse is 12.0 and CUIC is 11.6 Coresident, 11.6 compatibility matrix document says it is not compatible.

CUIC and Finesse: For co-resident configurations, Unified Intelligence Center must be at the same version as Finesse and must be upgraded in the same maintenance window.

When Finesse is 12.0 and CUIC is 11.6 Coresident
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