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Cisco Bug: CSCvv86743 - Incorrect SPOG alert for PG when Flips

Last Modified

Oct 07, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

12.5(1) 12.6(1)

Description (partial)

Symptom:
Incorrect alert for VRU PG when PG Flips

Conditions:
Everything properly configured in setup . All were Active on A side . 
We cycled all PG on A side to make it Active on B then we see the issue mentioned in screenshot1 . 

CCAGENT on router will have both connected, Its not like CCAGENT on side A Router will connect pgagent on PGA and CCAGENT on side B will connect pgagent on PGB
Refer screenshot2 , You can see ccagent in both the router says 3 pgs connected

Moreover we see this issue only for VRU PG not for Agent or MR PG
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