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Cisco Bug: CSCvv86550 - CUCM 12.5 Cannot delete UC Service Type Directory if Linked to LDAP Search

Last Modified

Oct 13, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

12.5(1.13900.152)

Description (partial)

Symptom:
When trying to delete UC service which is type directory following error is seen

Delete failed. The pkid column in the ucservice table in the database is being referenced from another table. Please check the dependency records, remove the reference, and then try the delete again.

Conditions:
The UC service that cannot be deleted was configured as "Primary Server" under LDAP Search
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