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Cisco Bug: CSCvv85622 - When uninstalling Jabber it will sometimes not clear its registry keys

Last Modified

Sep 28, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.8(2)

Description (partial)

Symptom:
This seems to be an intermittent issue on jabber, i found one previous cdets documenting this problem on version 9.2, to be fixed on 11.0 CSCul47331 

this is still happening on later versions

Conditions:
must be jabber for windows, windows 10
the specific environment where this was noticed has an environment of 10k users, MS SCCM tool was used to push this out. This affected at least 5k users

steps, 

1. uninstall jabber 12.8.2 
2. install jabber 12.8.3
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