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Cisco Bug: CSCvv84295 - Jabber Android Group Chat Presence Status does not update when participant panel is active

Last Modified

Sep 25, 2020

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

12.9(1)

Description (partial)

Symptom:
Jabber for Android user has participant panel active in an ad-hoc or persistent group chat room and does not see another user's presence status update unless they close the participant panel and reopen it

Conditions:
Jabber Android does not update IM status for users while in group chat mode while the participant panel for group chat is active.  The J4A user needs to manually close the participant panel and re-open it to see the updated user status.  
Scenario:
1) User A and User B are in a group chat together
2) User B has the group chat participant list displayed
3) User A changes their status
Result: User B does not see the status update unless they close the participant list and reopen it.

This behavior is NOT seen in group chat on other clients (Jabber for iOS for instance).
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Bug Details Include

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