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Cisco Bug: CSCvv84136 - Jabber Client getting 'HTTP Status 404' when accessing Self Care Portal

Last Modified

Oct 10, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

11.5(1.15900.18)

Description (partial)

Symptom:
When an user clicks on Self Care Portal from Jabber Client Options, he or she gets directed to FQDN of IMP sever. The user sees

HTTP Status 404 - /ucmuser
type: Status report

Conditions:
Site has "Self Care Portal Default Server" under Enterprise parameters set to "None"
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Bug Details Include

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