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Cisco Bug: CSCvv84136 - Jabber Client getting 'HTTP Status 404' when accessing Self Care Portal

Last Modified

Oct 10, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

When an user clicks on Self Care Portal from Jabber Client Options, he or she gets directed to FQDN of IMP sever. The user sees

HTTP Status 404 - /ucmuser
type: Status report

Site has "Self Care Portal Default Server" under Enterprise parameters set to "None"
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