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Cisco Bug: CSCvv83025 - Unable to open Help page in CUCM WebUI ver 12.5(1)SU3

Last Modified

Oct 07, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Unable to access CUCM Web Admin Help page from Firefox and Chrome after upgraded 12.5(1)SU3.
When the user clicked the Help link, they will be directed to <IP Address/Help/ja/ccm/ctx/index.html > and 404 Not Found Error will be returned.

CUCM version
CUCM locale
- cm-locale-ja_JP-
Browser information
- browser: Firefox and Chrome
- browser language: Japanese (When English setting used, they didn't face this problem)
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Bug Details Include

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  • Status
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