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Cisco Bug: CSCvv82662 - UCCX: Mobile Skill Manager removing Agent Alias from resource configuration

Last Modified

Sep 23, 2020

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

11.6(2)

Description (partial)

Symptom:
UCCX 11.6.2.10000-38 

Agent Alias is being removed from the Resource configuration every time skills are updated through Mobile Skill Manager.

Conditions:
UCCX 11.6.2.10000-38 using Mobile Skill Manager
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