Preview Tool

Cisco Bug: CSCvv81782 - Jabber android MRA Issue with phone services

Last Modified

Sep 23, 2020

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases


Description (partial)

Some Jabber users are not able to get phone services over MRA.
We have an issue with Android devices running Jabber 12.9 where Jabber is not even opening a tcp connection and it is failing to register to phone services.
A device restart fixes the issue.

CUCM 11.5 SU2
Expressway x8.11
Jabber Android 12.9
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.