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Cisco Bug: CSCvv81782 - Jabber android MRA Issue with phone services

Last Modified

Sep 23, 2020

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

12.9(0)

Description (partial)

Symptom:
Some Jabber users are not able to get phone services over MRA.
We have an issue with Android devices running Jabber 12.9 where Jabber is not even opening a tcp connection and it is failing to register to phone services.
A device restart fixes the issue.

Conditions:
CUCM 11.5 SU2
Expressway x8.11
Jabber Android 12.9
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  • Status
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