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Cisco Bug: CSCvv81511 - Install error while trying to add packages

Last Modified

Sep 23, 2020

Products (1)

  • Cisco ASR 9000 Series Aggregation Services Routers

Known Affected Releases

7.3.1.BASE

Description (partial)

Symptom:
RP/0/RP0/CPU0:Sep 21 11:11:48.320 IST: instorchagt[148]: %INFRA-INSTALL-3-PKGMGR_DB_ERROR : Package manager error encountered even after retries when running 'ip netns exec default /usr/bin/python3 /usr/bin/dnf --disableplugin=local -c /etc/opt/cisco/iosxr/install/dnf/dnf.conf.instorch --no-wrap mark install xr-ncs540l-core'.  A system reload may be required if this message is seen repeatedly. 
RP/0/RP0/CPU0:Sep 21 11:11:48.336 IST: instorch[190]: %INFRA-INSTALL-3-ACTION_FAILED : Packaging operation 45.1.3 failed - 1/1 nodes failed. First failure (on 0/RP0/CPU0): YumDB command failed: 'ip netns exec default /usr/bin/python3 /usr/bin/dnf --disableplugin=local -c /etc/opt/cisco/iosxr/install/dnf/dnf.conf.instorch --no-wrap mark install xr-ncs540l-core'. Failed nodes: 0/RP0/CPU0

Conditions:
During install add of package, I get the below error and unable to proceed with add.

RP/0/RP0/CPU0:R4-EG-PE4#show install request verbose 
Mon Sep 21 11:36:18.263 IST

User request: install package add xr-ncs540l-core
Operation ID: 45.1.3
State:        Failure since 2020-09-21 11:11:48 UTC+05:30
1/1 nodes failed. First failure (on 0/RP0/CPU0): YumDB command failed: 'ip netns exec default /usr/bin/python3 /usr/bin/dnf --disableplugin=local -c /etc/opt/cisco/iosxr/install/dnf/dnf.conf.instorch --no-wrap mark install xr-ncs540l-core'. Failed nodes: 0/RP0/CPU0

Current activity:    Failure, await user recovery input
Time started:        2020-09-21 11:11:48+05:3

The following recovery actions are available:
    install package abort latest
    install package abort all-since-apply
RP/0/RP0/CPU0:R4-EG-PE4#
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