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Cisco Bug: CSCvv79420 - Calendar Connector in error state after short term network issue, does not recover gracefully.

Last Modified

Sep 28, 2020

Products (1)

  • Cisco Webex Teams

Known Affected Releases

unspecified

Description (partial)

Symptom:
An Expressway Cluster running the Calendar Connector may show several Alarms at the same time after a network interruption.

These alarms may include the following:

A required cloud service currently cannot be reached. Calendar Service requests and notifications will not be processed until this is resolved

Calendar Connector is not operational since one or more cloud and/or on-premises services are not operational

Calendar Connector failed to connect to Cisco Collaboration Cloud Monitor message service.

The Management Connector may continue to show no errors.

Conditions:
A network interruption between Expressway Connector and Cloud Services triggering an Error State with the Calendar Connector.
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