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Cisco Bug: CSCvv79100 - Cluster Prime Infrastructure upgrade 3.6 > 3.8 - backup restoration for remote PI cluster stuck

Last Modified

Oct 16, 2020

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

3.8(0)

Description (partial)

Symptom:
A remote Prime Infrastructure cluster failed to restore during an upgrade to 3.8. Restoration from 2 different backup files were attempted and failed.  Both primary and secondary servers were rebuilt as fresh installations of 3.8.  After re-install, the restore was attempted (both nodes were setup as primary for this effort).  Restoration of a 3.6 backup stuck on both nodes (66% on one server, and 29% on another server) during the database recovery stage 7 of 9.

Conditions:
This was observed in Prime Infrastructure 3.8 [FIPS not Enabled], deployed in a physical appliance.
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