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Cisco Bug: CSCvv77273 - CUIC report runs with no running limit

Last Modified

Oct 09, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

12.0(1) 12.5(1)

Description (partial)

Symptom:
stock report ? Agent team attendance historical? query runs with no running limit and querying the whole table on AW. It overloads the SQL server and returns no data the AW. This issue only happens when adding only one team to the filter and running it for "Today". For ?yesterday? filter, it returns the results almost immediately

Conditions:
Add one team to the report filter and chose 'today' as the timeframe.
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