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Cisco Bug: CSCvv76211 - Finesse Gadget is not refreshing properly while switching between sites in cceadmin

Last Modified

Sep 25, 2020

Products (1)

  • Cisco Packaged Contact Center Enterprise

Known Affected Releases

12.5(1)ES 12.6(1)

Description (partial)

Symptom:
Refresh/Error handling issue

Conditions:
1)Login to CCEADMIN
2)Go to Infrastructure settings -> Device Configuration -> Select Finesse
3)Select Main Site and Peripheral Set
Finesse Gadget is loading
4)Power off Remote site VM's
5)In Finesse Gadget, switch from Main site to Remote Site and select PS, it shows Main site data(Finesse gadget is not showing Remote Site data)
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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