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Cisco Bug: CSCvv75325 - Unity Connection upgrade guide default notification devices check is incorrect

Last Modified

Oct 13, 2020

Products (1)

  • Cisco Unity Connection

Known Affected Releases

11.5

Description (partial)

Symptom:
When following the Unity Connection upgrade guide for 11.X or 12.X, the Prerequisite steps includes running the following SQL query from the CLI:
run cuc dbquery unitydirdb select objectid,alias from vw_user where objectid IN ( SELECT subscriberobjectid FROM tbl_NotificationDevice where displayname NOT IN ('Work Phone','Home Phone','Mobile Phone','Pager','SMTP','HTML Missed Call','HTML','HTML Scheduled Summary'))
If the system has additional notification devices configured, then this query may return the aliases of those users.
This incorrectly indicates that those users must be corrected prior to the upgrade.

Conditions:
Following the Prerequisite steps of the Unity Connection upgrade guide for 11.X or 12.X with custom user notification devices configured.
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Bug Details Include

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