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Cisco Bug: CSCvv75092 - ESA sends emails to SMA AMP quarantine, and never releases them

Last Modified

Oct 23, 2020

Products (1)

  • Cisco IronPort Email Security Appliance Software

Known Affected Releases

13.0.0-392 13.5.1-277

Description (partial)

Symptom:
Emails may be getting sent to the SMA AMP quarantine, and never being released, because the ESA never uploaded an attachment in the message to be evaluated.  These messages will persist in the AMP quarantine, until they expire.

Conditions:
This defect occurs with emails having lots of recipients when email handling rules are in place to split the email into dozens of additional messages.
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